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Book Preview - Bangalore Tiger


11/27/2006

Azim Hashim Premji is an Indian businessman and Chairman & CEO of one
of the largest software companies in India, Wipro Technologies
(headquarters located at Banglaore). He was rated the richest person
in the country from 1999 to 2005 by Forbes.

Premji was just finishing his undergraduate engineering studies at
Stanford University in 1966 at the age of 21 when he got word of his
father's sudden death and was called upon to handle the family
vegetable oil business. Premji started off in Wipro with a simple
Vision ? to build an organization on a foundation of Values. Premji
eventually sought?and got?permission to study arts courses by
correspondence to complete the requirements for his bachelor's degree
in electrical engineering.

In 2000, he was conferred an honorary doctorate by the Manipal Academy
of Higher Education in India. He was also adjudged the Business Man of
the Year 2000 by Business India. He is a member of the Prime
Minister's Advisory Committee for Information Technology in India.

About "Bangalore Tiger"

Of all the tech tigers in India, Wipro is one of a handful that stands
out from the pack. In the past five years, it has become one of the
most accomplished tech services providers in the world, delivering
business value through a combination of process excellence, quality
frameworks, and service delivery innovation. Totally dedicated to
customer satisfaction, Wipro is known to go above and beyond to make
customers happy. It's a move that's paid off handsomely, with a 24
percent operating profit in its tech services division?more than twice
the industry average.

Bangalore Tiger is the story of Wipro's transformation and its impact
on the tech services industry and the rules of global competition.
BusinessWeek senior writer Steve Hamm takes you inside the halls of
this transnational phenomenon to reveal the true secrets of Wipro's
superior business: its people, principles, and core competencies.

From Wipro's triumphs to its missteps, Hamm mines a treasure of
business lessons, explaining how and, more important, why it is
necessary to:

Expand quickly without stumbling
Follow the new rules for outsourcers
Innovate every day?or else
Be obsessive about customers
Motivate employees the Wipro way
Plan three years ahead to prepare for rapid growth

Hamm also gives you a rare glimpse into the mind of Wipro's
charismatic chairman and thought leader, Azim Premji. Guiding Wipro's
growth every step of the way, Premji was one of the first business
leaders in India to decree that his company would not pay bribes.
You'll see how his adoption of world-class business processes helped
Wipro thrive?and how Wipro is helping to fulfill his dream of a better
educated, more prosperous India. Removing the shroud of secrecy around
Indian management principles, Hamm provides a real-world blueprint for
operating a successful transnational organization, as viewed through
the eye of the Bangalore Tiger.

About the Author:

Steve Hamm is a senior writer and the software editor at BusinessWeek.
He contributed to BusinessWeek's special August 2005 double issue on
the emergence of India and China as global economic powers, which was
awarded the Fund for American Studies/Institute on Political
Journalism Award for Excellence in Economic Writing. A business
journalist since 1985, Hamm has chronicled the tech industry since
1989 and has tracked the progress of India's tech services industry
since 2001



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